As part of our webinar series, one of our latest broadcast discussed and demonstrated the unique and innovative Language I/O + SYSTRAN solution, created in collaboration with our partner company Language I/O.
Hosted by J. Obakhan from SYSTRAN and Heather Shoemaker, CEO of Language I/O, the webinar discussed the power of integrating machine language translation technology into the customer care workflow.
1. Increase your deflection rate by translating your self-service knowledge centers into multiple languages. 2. Improve satisfaction with the self-service experience by setting expectations up front. 3. Scale customer service into new regions by supporting additional languages. 4. Respond to … Continue reading →