Webinar Highlights: Transform Your Customer Care Team Into Language Ninjas

As part of our webinar series, one of our latest broadcast discussed and demonstrated the unique and innovative Language I/O + SYSTRAN solution, created in collaboration with our partner company Language I/O.

Hosted by J. Obakhan from SYSTRAN and Heather Shoemaker, CEO of Language I/O, the webinar discussed the power of integrating machine language translation technology into the customer care workflow.

Transform Your Customer Care Team Into Language Ninjas
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6 Powerful Tips For Effective & Efficient Multi-Language Customer Support

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This gallery contains 12 photos.

1. Increase your deflection rate by translating your self-service knowledge centers into multiple languages. 2. Improve satisfaction with the self-service experience by setting expectations up front. 3. Scale customer service into new regions by supporting additional languages. 4. Respond to … Continue reading